Assessment FAQ
Where can I go to take an NCCER assessment test?
You may go to any accredited assessment center. Just click on the "Find a Training or Assessment Center" button on the NCCER homepage and then click on your state to find a list of NCCER Assessment Centers near you. Contact information is provided so that you may contact the administrator of the assessment center and get information for pricing and their next test session.
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Do all NCCER Assessment Centers offer testing to the general public?
No. You will have to contact the Assessment Center to find out if they offer testing to the public. Some assessment centers only test and provide services to their own employees or members, while others offer their services to the general public.
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I took an NCCER assessment test a while ago and forgot my PIN number (needed to access results). How do I find out what my PIN number?
Contact the NCCER assessment department, and you will be required to fax or mail in a copy of your driver's license and your social security card to confirm identity. We can then provide you with your PIN number.
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I've misplaced my credentials or I would like a new wallet card. How can I get one?
Submit a credential request form. A $5 reprint fee may apply.
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What is a "cut score"?
That is the minimum passing score on an NCCER assessment test as prescribed by the test development. This minimum passing score is usually around 70, but may range from the 60s to the 80s depending on the test. A score higher than or equal to the cut score will provide the participant with a passing result. A score lower than the cut score will provide a "Training Recommended" result. Pipeline assessments are different in that a participant is required to pass each topic area of the test at the cut score minimum to pass the overall test—this is for covered task qualifications and is unique to the pipeline assessments.
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What is "Training Recommended"?
"Training Recommended" is the status where you didn't meet the cut score of the test—"Training Recommended" provides a transcript of the test session with a training prescription that shows in which areas of study you may need remediation. All NCCER assessment tests reference the Contren® Learning Series curriculum modules.
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How do I access my test results via the web?
You may go to the score retrieval button on the NCCER home page to access our testing partner Prov’s web interface. Prov™ provides a web interface where you can look up your individual test results if you know your social security number and a PIN.
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What types of questions are on the test and how can I study or prepare for them?
NCCER provides candidate sheets or blueprints of each test on our Web site on the assessment page. The blueprints show which Contren® modules are tested, and how many questions within each topic (module) area. The blueprint also shows any reference material that may be allowed for the test, the test time limit, and the total number of questions on the test. There are no study guides for the assessment tests other than the Contren® Learning Series curriculum.
Do you have other questions? Please contact NCCER toll-free at 888.622.3720 and ask for the assessment or customer service department.
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