FAQ
Program Funding
What is the NTSA?
The NTSA is used by leading contractors as a means to fund training programs. Its goal is to provide a mechanism to job-cost payment of craft training programs conducted in-house or by third-party sources. Contractors can systematically set aside funds for internal training and workforce development efforts.
How does the NTSA work?
By participating in an NTSA, a contractor voluntarily contributes 15 cents per craft-labor hour. Thirteen cents is deposited into an individual account that NCCER establishes and maintains for the contractor. The remaining two cents is contributed to NCCER for program development and curricula revision. As the contractor incurs training charges, they submit invoices to NCCER for payment. This service gives independent third-party confirmation that funds are applied only to training-related activities.
What are the benefits of the NTSA?
- Allows for job costing of training expenses
- Provides independent third-party verification to customers that the contractor is conducting training
- Provides contractor with funds to pay for training expenses
- Investments are low risk/shared interest
- Complete return on contractor's investment
- Meet owner demands
- Thirteen cents is directly reimbursed for training
- Two cents is indirectly reimbursed through program development, curricula and skill assessment development and revision, and National Registry operation.
Who participates in the NTSA?
NTSA participants are contractors and associations who support the workforce development efforts of NCCER and believe in the value of standardized training.
How do I get started in the NTSA?
If you would like to start setting aside funds for internal training and workforce developments efforts, contact NCCER's customer service department at 888.622.3720.
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Academies
What are the academies?
The Project Supervision, Project Management, and Safety Management Academy consist of 60 hours of the most intense training available to the industry. These week-long sessions include case studies, group discussion, and lecture.
The NAWIC Leadership Academy for Women consists of 24 hours of intense training. These sessions include case studies, group discussion, and lecture.
More than 3,000 individuals representing 600 companies worldwide have participated in the NCCER Construction Management Academies.
Will I receive a credential?
Once participants return back to work, they are asked to apply and implement a concept learned at the academy. Once the project is implemented and a report is submitted to NCCER, the participant will receive a certificate of completion and wallet card from the NCCER National Registry.
What topics are covered?
The Project Supervision, Project Management, and Safety Management Academy include instruction on such topics as leadership styles, bid strategies, negotiating techniques, time management, productivity, scheduling, cost control, conflict resolution, and accident investigation. See objectives for each academy for detailed topics.
The NAWIC Leadership Academy includes 24 hours of instruction on such topics as leadership styles, negotiating techniques, time management, productivity, and conflict resolution. See objectives for each academy for detailed topics.
Is CEU credit available?
Yes, CEU is available for the Project Supervision, Project Management, Safety Management, and NAWIC Leadership Academy. In addition, you can earn credit towards a master's degree in construction science and management at Clemson through the Project Management Academy.
How much does an academy cost?
The Project Supervision, Project Management, and Safety Management Academy are $2195 each. This fee includes instruction, six meals for six days, all program materials and books, and pick-up/return to airport.
The NAWIC Leadership Academy is $1295. This fee includes instruction, three meals each day, all program materials and books, and pick up/return to airport.
Where are the academies held?
The academies are held at Clemson University's Outdoor Laboratory on Lake Hartwell. This secluded and rustic setting provides an ideal learning environment.
What are the accommodations like?
Cabins accommodate up to five participants in an open style dormitory arrangement. Each cabin is equipped with a common shower and bathroom facility and a designated space for case studies and group projects. Newspapers are delivered daily to each cabin.
Is there transportation available?
Campus transportation is provided for computer labs and university tours. Transportation will be provided to and from the airport.
What airport do I fly into and what are the suggested arrival/departure times?
Transportation is provided to Greenville/Spartanburg Airport (GSP) between 12 p.m. and 5 p.m. on the day of arrival. If you arrive after 5 p.m., for any reason, you will be responsible for your own transportation to the academy via shuttle, taxi, or rental car. We suggest an arrival time no later than 4 p.m.
Classes dismiss at noon on the day of departure. Due to vehicle and driver limitations, transportation to the airport will accommodate flights leaving after 2:30 p.m. Any flight departing before 2:30 p.m. will have to provide their own transportation to the airport.
Are meals provided?
Meals are provided three times a day in Kresge Hall.
How often are the academies offered?
The Project Supervision and Project Management Academies are provided two times a year (Spring/Fall). The Safety Management Academy is offered once (Fall). The NAWIC Leadership Academy is offered once a year (Fall).
How do I register for an academy?
Download the registration form, complete, and fax back to 352.334.0932. Contact NCCER customer service at 888.622.3720.
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Accreditation Process
Who can be an NCCER Accredited Training Sponsor?
- Chapters of trade associations
- Users of construction and maintenance services and/or pipeline owners/operators
- Construction, pipeline, and maintenance contractors
- Organized labor organizations
- Correctional institutions and facilities
- Temporary employment agencies
- Consultants
- Government agencies
- Proprietary schools
- Other agencies deemed appropriate by NCCER
What about schools?
In an effort to facilitate linkage between schools and the industry NCCER encourages schools to partner with Accredited Training Sponsors as an Accredited Training and Education Facility (ATEF). ATEFs include both secondary-and post-secondary schools, vocational and technical schools and colleges. ATEFs may apply for accreditation by following the procedures outlined in the ATEF Guidelines.
What are the benefits of being an NCCER Accredited Training Sponsor?
NCCER Accredited Training Sponsors (ATSs) are the foundation of the NCCER standardized craft training program. An ATS is responsible for conducting and delivering a quality training program based on uniform standards and criteria. As part of the accreditation process, an ATS benefits from the following programs:
- MTICTP (Train-the-Trainer) - Master Trainer Instructor Certification Training Program ensures the uniform and consistent delivery of training. NCCER certifies a Master Trainer, who in turn certifies craft instructors. An NCCER Master Trainer assures that the highest industry standards are being met for instruction. A craft instructor is an individual certified to teach NCCER training programs and assure that these programs continue to meet the standards of instruction set by the industry.
- National Registry - A national database maintained by NCCER. It lists the names of the individuals who have successfully completed any NCCER standardized construction, maintenance, safety, and/or pipeline training program conducted by an NCCER accredited organization. The National Registry records training completions/assessments/performance verifications, and issues appropriate credentials (transcripts, certificates, and wallet cards). The National Registry assures portability of trainee/participant accomplishments ensuring recognition wherever they go.
- Automated National Registry (ANR) - The Automated National Registry (ANR) allows accredited training sponsors, accredited assessment centers, assessment sites, accredited training and education facilities, and training units to electronically submit and track training, assessments, and performance verifications through a Web-based system. The ANR will compile data by sponsor and/or assessment center and allows sponsor representatives, administrators, and end-users to access records via the Web for quick and easy confirmation of credentials.
Who can be an NCCER Accredited Assessment Center?
- Chapters of trade associations
- Users of construction and maintenance services and/or pipeline owners/operators
- Construction, pipeline, and maintenance contractors
- Organized labor organizations
- Temporary employment agencies
- Consultants
- Government agencies
- Other agencies deemed appropriate by NCCER
What are the benefits of being an NCCER Accredited Assessment Center?
NCCER Accredited Assessment Centers are responsible for ensuring the integrity and quality of the National Craft Assessment and Certification Program (NCACP). The goal of the program is to evaluate the competence level of experienced workers, by documenting knowledge and verifying skills. Only NCCER Accredited Assessment Centers may purchase and deliver skill assessments.
How does a training/assessment program become accredited?
Upon receipt, review, and acceptance of required items, the applicant will be awarded candidate status. Within six (6) months of candidate status, an initial audit will be conducted. After an initial audit has been successfully completed and audit report has been approved, applicant organization becomes accredited.
How long does my accreditation last?
Accreditation can be awarded for a period up to three years. Re-accreditation audits will be conducted within the three year accreditation period to validate the program compliance with NCCER’s Accreditation Guidelines.
Are there fees associated with accreditation?
Yes, there is an application fee for each application (accredited training sponsor and accredited assessment center) and an annual maintenance fee.
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Assessments
Where can I go to take an NCCER Assessment test?
You may go to any Accredited Assessment Center. Just click on the "Find a Training or Assessment Center" button on the NCCER homepage and then click on your state to find a list of NCCER Assessment Centers near you. Contact information is provided so that you may contact the Administrator of the Assessment center and get information for pricing and their next test session.
Do all NCCER Assessment Centers offer testing to the general public?
No. You will have to contact the Assessment Center to find out if they offer testing to the public. Some Assessment Centers only test and provide services to their own employees or members, while others offer their services to the general public.
I took an NCCER assessment test a while ago and forgot my PIN number (needed to access results). How do I find out what my PIN number?
Contact the NCCER Assessment Department, and you will be required to fax or mail in a copy of your Driver's License and your Social Security card to confirm identity. We can then provide you with your PIN number.
I would like a new wallet card or certificate for my assessment test result. How can I get one?
Simply contact the NCCER Registry department Fax a copy of your Driver's license and social security card to receive a duplicate set of credentials. There is a $5 fee for reprints of credentials.
What is a "cut score"?
That is the minimum passing score on an NCCER Assessment test as prescribed by the test development. This "minimum passing score" is usually around 70, but may range from the 60s to the 80s depending on the test. A score higher than or equal to the cut score will provide the participant with a Passing result. A score lower than the cut score will provide a "Training Recommended" result. Pipeline assessments are different in that a participant is required to pass each topic area of the test at the cut score minimum to pass the overall test-this is for Covered Task qualifications and is unique to the Pipeline assessments.
What is "Training Recommended"?
"Training Recommended" is the status where you didn't meet the cut score of the test-"Training Recommended" provides a transcript of the test session with a "training prescription" that shows in which areas of study you may need remediation (topics where you didn't pass the cut score). All NCCER Assessment tests are referenced to the Contren® Learning Series training curriculum modules.
How do I access my test results via the web?
You may go to the score retrieval button on the NCCER home page to access our testing partner Prov’s web interface. Prov™ provides a web interface where you can look up your individual test results if you know your social security number and a PIN (Personal Identification Number).
What types of questions are on the test and how can I study or prepare for them?
NCCER provides "candidate sheets" or "blueprints" of each test on our website on the Assessment page. The blueprints show which Contren® modules are tested, and how many questions within each topic (module) area. The blueprint also shows any reference material that may be allowed for the test, the test time limit, and the total number of questions on the test. There are no "study guides" for the assessment tests other than the Contren® Learning Series curriculum.
Do you have other questions? Please contact NCCER toll-free at 1.888.622.3720 and ask for the Assessment or Customer Service Department.
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Pipeline
What issues do the Pipeline Skills Assessments address?
- Meet the demands of DOT and pipeline operators regarding pipeline workforce qualifications
- Identify the knowledge, skill, and overall qualification level of the current pipeline workforce
- Eliminate duplication of efforts and the burdens it places on pipeline technicians
- Increase technician credentialing opportunities and workforce professionalism
- Increase pipeline workforce involvement in training
- Assist pipeline contractors in maximizing their training dollars
- Enhance career opportunities and progression for individuals within the pipeline industry
- Expand workforce development resources to the pipeline workforce
- Improve the image of the pipeline industry
What are Covered Tasks?
The covered task list represents the consensus position of the pipeline companies involved and is designed as an aid in developing a qualification program. To obtain a copy of the covered task list with corresponding PTAP materials referenced, click here.
What Pipeline Assessments are Available?
- Gas Maintenance Specialty
- Gas Pipeline Operations
- Abnormal Operating Conditions-Gas Liquid
- Field and Control Center Operations Technician
- Pipeline Maintenance Technician
- Mechanical Pipeline Technician
- Abnormal Operating Conditions-Control Center
- Abnormal Operating Conditions-Field Liquid and Gas
- Electrical and Instrumentation Pipeline Technician
- Corrosion Prevention Field Technician 1-Installation
- Corrosion Prevention Field Technician 1-Measurement
- Corrosion Prevention Field Technician 2
- Corrosion Prevention Field Technician 3
- Nondestructive Testing
What areas are covered by the Pipeline Curriculum?
- Pipeline Electrical and Instrumentation
- Pipeline Mechanical
- Pipeline Maintenance
- Pipeline Corrosion Control
- Pipeline Field Operations
- Pipeline Control Center Operations
Modules in the Pipeline curricula, to the extent possible, will align with API-developed covered tasks. Not all modules will relate to covered tasks; however, all covered tasks will relate to at least one module. Note that related covered tasks that require a small amount of instructional material may be incorporated into one module, whereas a covered task that requires a large amount of instructional material may be split into more than one module.
How is Pipeline Curriculum developed?
Just like all NCCER crafts, the Pipeline Curriculum is developed through the expertise of Subject Matter Experts (SMEs) from the industry. These SMEs are required to have a minimum of pipeline technician-level or journey-level experience. The use of SMEs ensures that the curriculum is current, industry-driven and indicative of industry practices.
How do I get more information on recordkeeping for operators needing OQ information?
Contact ISN Software Corporation customer service to learn about their record keeping system, ISNetworld. Call (214) 303-1303 or visit www.ISNetworld.com.
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Crane Operator Certification
How long is NCCER’s crane operator certification good for?
Five years from the date of examination.
Does the Crane Operator Certification Program meet the requirements of the most current ASME B30.5 safety standards?
Yes, including performing a pre-operational inspection of the crane, setting up the crane, and traveling the crane.
Once I take the written assessment, how long does it take to get the results back to me?
Once the assessment answer sheet is faxed to Prov, you can expect results within approximately 20 minutes in most cases.
Who grades the exams?
Both the written assessment and practical examinations are graded by Prov computers.
Once I have taken the written assessment, how long do I have to take the practical examination?
You have 12 months from the date of taking the written assessment to take the practical exam. If you exceed 12 months, then you have to retake the written assessment.
How can I become a practical examiner?
You must successfully complete the Crane Practical Examiner (CPE) training program AND pass either the hydraulic crane or lattice boom crane written assessment AND have at least four years experience or appropriate course-related training/education.
How long is the Crane Practical Examiner (CPE) course?
The course consists of one day of instruction followed by a short quiz.
Do I have to submit CAD drawings of our crane in order to set up practical evaluations?
No, there is no requirement for a CAD drawing. The crane set-up requirements are based upon the boom length of the crane. Instructions on how to lay out the practical evaluation are given to the practical examiner.
I operate all types of hydraulic cranes, including boom trucks and industrial cranes. Do I have to take three written assessments, one for the boom truck, one for the industrial crane, and one for the other hydraulic cranes that I operate?
No, you only have to take the hydraulic crane written assessment.
I only operate a small boom truck. Can I just take the boom truck written assessment, or do I have to take the hydraulic crane written assessment?
You should only take the boom truck written assessment unless you determine that you will be operating larger hydraulic cranes in the future. In that case, we recommend that you take the hydraulic crane written assessment – it covers boom trucks, industrial cranes and all other hydraulic cranes.
I am trying to budget time for taking both the written and the practical tests for our 18Ton RT, how long will the process take?
Let’s say that you have 6 operators that need to take the certification examination. If all six are available at one time, they would complete the written assessment in approximately 1 ½ - 2 hours, but could take up to the full allotted time of 3 hours. Once the written assesment has been submitted for grading, you would receive your test scores within the half hour. Only then could you take the practical examination. Each operator would then take approximately 30-45 minutes for the practical field exam. In most cases your six operators would be through both the written and the practical in one day. You would receive the complete results within 24 hours, and your operators would be certified and ready to go to work the next day.
Will there be questions on the written assessment for boom trucks that cover other types of cranes, such as lattice boom friction rigs?
No, all questions on the written assessment for boom trucks will be specific to boom truck operations.
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Academic
What is NCCT?
NCCT is a set of standardized achievement tests based upon industry skill standards. These tests measure the knowledge and skills of students prior to enrolling or after completing construction-related training.
Why were the NCCTs developed?
NCCTS were developed in response to the nation’s need for industry-driven exams for career and technical education and are ideal for high school pre- and post-testing.
What training fields are covered in the NCCTs?
NCCTs are based upon the Contren® Learning Series curriculum and include the following crafts: Core: Introductory Craft Skills, Carpentry Level One, Construction Technology, Electrical, Heavy Equipment Operator Level One, Masonry Level One and Welding (verify with KJ or Scott the appropriate Level one crafts).
What are the benefits of NCCT?
- Aligned to national industry skill standards (Contren® Learning Series)
- Integrate directly with post-secondary and apprenticeship programs
- Validated by industry experts
- Skills demonstrations linked to knowledge assessments
- Support objectives for states to implement statewide accountability systems
- Available in paper/pencil or web-based format
How are NCCTs developed?
NCCTs are developed following strict professional test guidelines endorsed by the American Psychological Association and all questions are referenced to the Contren® Learning Series. This means direct involvement of Subject Matter Experts (SMEs) guided by psychometricians from Prove®, Inc., NCCERs test development partner.
What format are the NCCTs delivered?
NCCTs are delivered in two distinct formats: 1) Paper/pencil with fax-in scoring in 30 minutes or 2) Web-based scoring in 2 minutes. Custom student/test site reports are generated instantly.
How do I begin offering the NCCTs to my students?
Begin offering the NCCT to your students, by following these easy steps:
- Download and review the NCCT Procedure Manual
- Complete the School/Test Site Registration form
- Compete the self-directed Administrator Training form
- Sign the Certificate of Understanding, and submit to NCCER
- Download the NCCT Order Form
- Order the tests you need for your program and fax NCCT Order Form to NCCER at 352-334-0932
How do I find out more about NCCT?
For more information, contact NCCER customer service at 888-622-3720.
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Judgment Index
What benefit will NCCER's Judgment Index bring to my organization?
The NCCER Judgment Index will benefit your organization in a variety of ways:
- Improved selection/hiring practices
- Reduced turnover/backdoor turnover
- Improved customer service
- Increased productivity
- Succession planning
- Better individual and team decision making
- Increased innovation
- Reduced stress
- Identifying potential burnout
- Greater strategic awareness
- Higher company morale
Who benefits from the Judgment Index?
The Judgment Index is available for craft, supervisory and management level employees; and the Judgment Index is useful for evaluating judgment capacity for all employees. The Judgment Index is not a determination of skill set competencies, rational intelligence, or emotional stability; it is a determination of the capacity for good judgment. Improvements in judgment will improve an organization from the boardroom to the job site.
How long before we see results?
Results in hiring / workforce selection will be seen immediately. Additional results are usually apparent within three months as decision-making and judgment processes improve. The Judgment Index has saved organizations millions of dollars, greatly improved financial strength, increased innovation, productivity, creativity, and improved the overall quality of life for their employees.
We already use a personnel assessment tool, why use the Judgment Index?
Most inventories are either personality profiles or psychiatric wellness indexes. Personality profiles may produce interesting information, but personality is simply not a sufficient predictor of success, whereas judgment is. For example, it is not difficult to identify ten excellent, successful doctors, pilots, CEO's, soldiers, engineers, construction workers, or customer service reps, etc. all with completely different personalities. However, any doctor, pilot, CEO, soldier, engineer, construction worker, or customer service rep with bad judgment, no matter what their personality, will not perform as desired. The NCCER Judgment Index can be used effectively in conjunction with other assessment tools.
What resources and efforts are required to implement the Judgment Index?
Someone in your organization will be required to attend the one day Judgment Index Facilitator Training Program in order to utilize the NCCER reports. NCCER certified assessment proctors and coordinators working with an Accredited Assessment Center (AAC) can administer the Judgment Index, but only a Judgment Index Facilitator can print the results/reports. We suggest training approximately one company expert per 1,000 company employees. Please call NCCER customer service at 888.622.3720 or visit www.nccer.org for a training schedule.
Once an agreement is reached, what do we do next?
Immediately at the conclusion of training, your organization will be able to purchase the Judgment Index and access the various NCCER reports in similar fashion to the purchase of an NCCER skills and knowledge assessment, if your organization is an AAC. If your organization is NOT an AAC, contact NCCER customer service for a list of Judgment Index sites at 888-622-3720.
Can someone trick or game the Index? How certain are the results?
The Judgment Index is very difficult to game. The words and phrases used in the Index give little indication as to a desirable order of ranking. They do not ask what a person thinks of themselves; they ask them to think. In addition, if someone does attempt to trick the Index, validity indicators suggest a retake.
How does the Judgment Index work?
An individual, based on their unique personal value system, ranks two sets of 18 selections from best to worst. Even though the Index takes only about 15 minutes to complete, the Judgment Index logic and the math used to score the Index are highly sophisticated. There are over six quadrillion possible combinations, and based on these combinations and very complex analysis, the capacity for judgment is measured.
Is the Judgment Index a personality or IQ test?
No, personality profiles are often used to help determine psychiatric wellness; and an IQ test measures rational intelligence. The NCCER Judgment Index is used to determine the capacity for good judgment.
Does the Judgment Index discriminate against any particular group of people?
The Judgment Index has been shown to have no adverse impact on any protected group as defined by the EEOC. The results are not skewed based on any race, religion, or gender.
Are there validation studies?
Yes, the Judgment Index has been thoroughly validated. Large scale validation studies are available on request from RiverCity Consulting Services, LLC. (www.rc1global.com).
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National Registry
What NCCER Training Programs Are Recorded in NCCER's National Registry?
- Construction and Maintenance Curricula (including Interactive CD-ROM Training)
- Master Trainer
- Craft Instructors
- Accreditation Visitors
- Safety
- Management Education
- Craft Skills Assessments
- Performance Verification Tasks (pipeline & craft)
How is NCCER Notified of Changes to a Student's Training Record?
NCCER Accredited Sponsors must notify NCCER of changes to a student's training record by completing a Form 200 and forwarding it to NCCER.
What Documentation Does a Student Receive from NCCER?
Transcripts are provided upon successful completion of a module of a craft curriculum. The transcript is a "living" document - a new transcript is provided as new modules are completed.
Certificates and wallet cards are provided upon successful completion of a level of a craft curriculum.
How Does the National Registry Benefit a Contractor?
- Documentation of an individual's NCCER training accomplishments, regardless of where the training may have geographically occurred.
- Elevates the level of professionalism of the industry's craft workforce by providing a means to nationally recognize the training accomplishments of the craftsperson.
How Does the National Registry Benefit a Student?
- Portability of training accomplishments, regardless of where the training may have geographically occurred.
- The National Registry also gives students more flexibility in their career path planning and insures that their training accomplishments will be recognized wherever they go.
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What is the ANR?
The ANR or automated national registry provides Accredited Training Sponsors the ability to manage training information online in a secure environment.
How does the ANR benefit NCCER Accredited Sponsors?
- Online course registration
- Submit Form 101 and Form 200 and performance verifications online
- Fast, easy access to training histories through QuickCheck screens
- Online information management
- Customizable
How does the Automated National Registry benefit contractors?
- Instant online access to current and potential employees' training and assessment history
- Instant verification of performance verification credentials
- Ability to share records with customers on select and secure basis
- Training management tool for in-house training and testing
- Timely transition of data to ISN for pipeline operator qualifications
- Extensive reporting and sorting capability
How do I subscribe to the Automated National Registry?
For more information on the Automated National Registry, contact the registry department at 888-622-3720.
I've completed NCCER training, how do I view my training history?
- Go to www.nccer-anr.org or click on the ANR on NCCER home page.
- Click the "Individual" button.
- Enter the NCCER card number (located on your wallet card or transcript) and PIN to view your detailed records.
- First-time users will be directed to answer security questions upon their initial login.
As an employer, how do I view an individual's training and assessment credentials?
- Go to www.nccer-anr.org or click on the ANR on NCCER home page.
- Click the "Virtual Wallet Card" button.
- Enter the NCCER card number found on the wallet card to view the individual's information.
As an accredited sponsor, how do I access/view my employee/trainee/instructor information?
- Go to www.nccer-anr.org or click on the ANR on NCCER home page.
- Click the "Sponsor" button.
- Enter your assigned username and password to view and submit training records.
I’m an accredited training sponsor, but do not have a username and password assigned.
For sponsors who are not already signed up to use the ANR and would like to do so, contact Rachel Melton at 352.334.0911, ext. 116.
When will I receive my new wallet card?
If you have an existing wallet card, you will receive a new card upon the first submission of new training. Others will receive a card upon successful completion of a level, skills assessment test, Instructor Certification Training Program (ICTP), or Assessment Center personnel training for coordinators or proctors.
What is different about the new wallet card?
In the past wallet cards were issued each time an individual had a new entry into the National Registry, resulting in the issuance of multiple cards. Individuals will now be issued one wallet card when the initial credential is obtained and will be able to track his/her training accomplishments online via the Automated National Registry.
I have certified-plus completions, will I still get a new wallet card?
Yes. The certified-plus wallet card is a different color and Certified-Plus is designated on the front of the card. Only one card will be issued, but all training completions will be viewable on the ANR.
Is my current wallet card still valid?
Yes.
What if I don't have an NCCER card number?
Starting January 1, 2007, the NCCER card number will appear on National Registry credentials. While training will still be reported using the social security number (SSN), all NCCER documents generated from the National Registry will have the NCCER card number indicated on the wallet card and official transcript; the SSN will no longer appear on any credentials generated from the National Registry.
What is the process for requesting a new wallet card?
If training or assessment was completed between July 2006 - December 2006, you will be issued one new wallet card at no cost. Replacement wallet cards require a $5 replacement fee. Please complete a credential request form or provide the following information to request a replacement credential:
- A copy of your picture ID
- Print your name, SSN, address, phone number
- Date and sign the request
- Indicate which credential you are requesting (wallet card, certificate, transcripts, or a complete set of credentials)
Send your request to:
NCCER
Attn: Credential Request
3600 NW 43rd St., Bldg. G
Gainesville, FL 32606
What if training was completed prior to July 1, 2006, or if I am requesting a replacement wallet card?
There is a $5.00 fee (make money order payable to NCCER) that must be sent along with your written request. Please complete a credential request form or provide the following information to request new credentials:
- A copy of your picture ID
- Print your name, SSN, address, phone number
- Date and sign the request
- Indicate which credential you are requesting (wallet card, certificate, transcripts, or a complete set of credentials)
Send your request to:
NCCER
Attn: Credential Request
3600 NW 43rd St., Bldg. G
Gainesville, FL 32606
Who do I contact if I have more questions about the new wallet cards?
Contact NCCER customer service at 888.622.3720.
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Instructor Certifications
- What is a master trainer?
- What qualifications are required to be a master trainer?
- If I meet the qualifications, what next?
- How do I retain my certification?
- What is a typical schedule for an ICTP master trainer class?
- How can I learn more about NCCER Master Trainers?
- What is an NCCER Craft/Technician Instructor?
- What are the qualifications for a craft/technician instructor?
- How do I retain my certification?
- How can I learn more about NCCER Craft Instructors?
- If I meet the experience / education requirements for Construction Site Safety Master Instructor (CSSM) (and I'm already a Certified Master Trainer or Craft Instructor) - how do I submit credentials to the National Registry and begin teaching?
- If I'm a CSSM instructor, which Contren® curriculum can I teach?
- If I'm a CSSM instructor, what instructor certifications can I provide?
- If I meet the experience / education requirements for CSST, CSSS, or CSSO instructor and I have already been certified as a master trainer or craft instructor, how do I submit credentials to the National Registry and begin teaching?
- If I'm a CSST instructor, which Contren® curriculum can I teach?
- If I'm a CSST instructor, what instructor certifications can I provide?
- If I'm a CSSS instructor, which Contren® curriculum can I teach?
- If I’m a CSSS instructor, what instructor certifications can I provide?
- If I'm a CSSO instructor, which Contren® curriculum can I teach?
- How are successful completions reported to the NCCER National Registry?
- How can I learn more about the Contren® Safety Series?
What is a Master Trainer?
A Master Trainer is an individual who has been certified in accordance with NCCER's Instructor Certification Training Program (ICTP) for Master Trainers and is authorized to train Craft/Technician Instructors. Master Trainers are trained and certified directly by NCCER.
What Qualifications are required to be a Master Trainer?
- Approved by an NCCER Accredited Sponsor
- Two years of experience as a trainer, instructor, or educator, or
- An Associate's Degree or higher in education, a construction-related field, industrial arts, engineering, chemistry, or
- A minimum of two years of experience at a supervisory level or higher in the construction, maintenance, or pipeline industry
If I Meet the Qualifications, What Next?
If you meet the qualifications, then you are eligible to register for the ICTP for Master Trainers conducted by NCCER. To become a certified Master Trainer, you must successfully complete the ICTP for Master Trainers. You can not become certified by "testing out."
How Do I Retain my Certification?
- You must be endorsed by or employed by an approved NCCER Accredited Sponsor, and
- Teach or co-teach the ICTP at least once every three years (at least one module), or
- Re-attend the ICTP for Master Trainers
What Is a Typical Schedule For An ICTP Master Trainer Class?
Day 1
- 7:30 - 8:00: Continental Breakfast
- 8:00 - 10:00: Introduction to NCCER Training
- 10:00 - 12:00: How Learning Occurs
- 12:00 - 1:00: Lunch
- 1:00 - 3:00: Communication for Learning
- 3:00 - 5:00: Leadership and Group Dynamics
Day 2
- 7:30 - 8:00: Continental Breakfast
- 8:00 - 10:00: Administration and Classroom Management
- 10:00 - 12:00: Using NCCER's Contren® Learning Series
- 12:00 - 1:00: Lunch
- 1:00 - 3:00: Teaching Strategies
- 3:00 - 5:00: Instructional Aids
Day 3
- 7:30 - 8:00: Continental Breakfast
- 8:00 - 10:00: Evaluation Techniques
- 10:00 - 11:00: Preparations
- 11:00 - 12:00: Preparations
- 12:00 - 12:30: Working Lunch
- 12:30 - 5:00: Giving a Short Presentation
Day 4
- A workshop type session that will help the sponsor representative and the assessment administrator better understand the NCCER process and the documentation associated with it. Participants will complete a template for each NCCER form under the guidance of an NCCER Master Trainer. Answers specific to each organization's unique needs will be provided in this session. This session will help those new to NCCER understand the details regarding program administration and procedures.
How Can I Learn More About NCCER Master Trainers?
To learn more about how to become an NCCER Master Trainer, contact the NCCER Customer Service Department at 888.622.3720 or email info@nccer.org.
What is an NCCER Craft/Technician Instructor?
A Craft / Technician Instructor is an individual authorized to teach the Contren® construction, maintenance, and pipeline curricula. All NCCER Craft/Technician Instructors must successfully complete the Instructor Certification Training Program (ICTP) for Craft/Technician Instructors conducted by a NCCER-Certified Master Trainer.
What Are the Qualifications for a Craft/Technician Instructor?
- Approved by an NCCER Accredited Sponsor
- Experience at a minimum journey level or technician level in their area of expertise, or
- Minimum of three years experience as a certified teacher in a vocational/technical construction-, maintenance-, or pipeline-related training program
The Accredited Training Sponsor is responsible for assuring that candidates meet these minimum requirements.
How Do I Retain My Certification?
- Endorsed or employed by an Accredited Training Sponsor, and
- Teach at least one of NCCER's standardized Contren® construction, maintenance, or pipeline modules for an Accredited Training Sponsor once every two years, or
- Must re-attend the Instructor Certification Training Program (ICTP)
How Can I Learn More About NCCER Craft Instructors?
To learn more about how to become a Craft/Technician Instructor, contact the NCCER Customer Service Department at 888.622.3720 or email info@nccer.org.
If I meet the Experience / Education Requirements for CSSM (and I'm already a Certified Master Trainer or Craft Instructor) - how do I submit credentials to the National Registry and begin teaching?
- Be endorsed / employed by an Accredited Training Sponsor
- Fill out the Form 800 Construction Site Safety Master (CSSM) Verification of Qualifications
- Fill out the Form 101 indicating the Contren® Safety title(s) the Instructor will be certified to teach, and
- Submit both the Form 800 and Form 101 to the National Registry dept at the address listed at the bottom of the forms; or fax to (352) 334-0929.
If I'm a CSSM Instructor, which Contren® curriculum can I teach?
- Safety Technology
- Field Safety
- Safety Orientation
If I'm a CSSM Instructor, what instructor certifications can I provide?
- CSST Instructor
- CSSS Instructor
- CSSO Instructor
If I meet the Experience / Education Requirements for CSST, CSSS, or CSSO Instructor and I have already been certified as a Master Trainer or Craft Instructor, how do I submit credentials to the National Registry and begin teaching?
- Be endorsed / employed by an Accredited Training Sponsor
- Fill out the Form 101 indicating the Contren Safety title(s) you are beingcertified to teach, and
- Submit the Form 101 to the National Registry department
If I'm a CSST Instructor, which Contren® curriculum can I teach?
- Field Safety
- Safety Orientation
If I am a CSST Instructor, what instructor certifications can I provide?
If I'm a CSSS Instructor, which Contren® curriculum can I teach?
- Field Safety
- Safety Orientation
If I'm a CSSS Instructor, what instructor certifications can I provide?
If I'm a CSSO Instructor, which Contren® curriculum can I teach?
How are successful completions reported to the National Registry?
On the Form 200 or through the ANR electronic Form 200.
How can I learn more about the Contren® Safety Series?
To learn more about the Contren® Safety Learning Series, contact the NCCER Customer Service Department at 888.622.3720 or email info@nccer.org.
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Craft Training for College Credit
What does Craft Training for College Credit do?
Craft Training for College Credit (CTCC) provides a mechanism to earn college credit for NCCER standardized craft training.
What can college credits do for students?
If a student should want to earn a college degree, now or in the future, Pima Community College (PCC) credits may be applied toward related degree programs. Refer to AAS Degree to see the Associate of Applied Science degree available at PCC.
Who issues the college credits?
Pima Community College awards college credit to students of NCCER's accredited sponsors who successfully complete NCCER standardized craft training modules and the Pima-approved challenge exam for those modules.
What is a challenge exam?
A challenge exam is the test which students must pass in order to qualify for college credit through the CTCC program. The challenge exam for a particular NCCER module is the end-of-module written exam associated with that module.
Note: Only the examination from a currently recognized NCCER curricula will be accepted as a challenge exam. Tests generated from Prentice Hall's test scrambling software, or tests from old NCCER modules which are no longer recognized, will not be accepted as challenge exams.
Are these "real" College credits?
Pima Community College credit earned through the CTCC program is just like credit earned at any other accredited institution of higher education.
Will Pima Community College credit earned through the CTCC program transfer to another college or university?
Every college and university has its own rules about accepting transfer credit from another institution. Individual decisions are made on the basis of each student's transcript and the type of program into which a student wishes to transfer. If students are interested in obtaining a college degree, they should contact the institution early in their coursework to ensure transfer of PCC's college credits. In order to assist the students, PCC and that institution may need to exchange course equivalency information.
Can college credits previously earned from another college be applied toward the CTCC program?
Possibly. The first step in answering this question is to have the college in question send an official transcript to Pima Community College. A PCC advisor will evaluate the transcript and determine what credits, if any, can be applied toward the CTCC program. Decisions are made on a case-by-case basis depending on the specific courses taken in the past and the program which the student wishes to enter. If PCC does not have the course information for that college on file for cross referencing, the college may be asked to submit the course information to verify course equivalency.
Note: The student must be registered as a student through PCC's registration process before a transcript review can be completed and before those credits can be accepted towards a PCC degree. Call 877-768-6757 for further information about transferring courses to PCC.
When does an NCCER trainee become registered as a student in Pima Community College's system?
After the application forms and fees have been submitted to NCCER, and once the trainee has successfully completed a module exam, and his/her training information has been entered into NCCER's National Registry, Pima will review and enter the trainee's information. Then the trainee will appear as a student in the PCC system.
How much does Pima Community College charge to transfer credit earned at another college toward a Pima AAS degree?
There is no charge for a transcript review completed by PCC. Some colleges may charge students a fee to provide transcripts to Pima.
How can students enroll in the Craft Training for College Credit Program?
Complete the CTCC registration and application forms with fee for total credit hours and submit them to NCCER. Registration information will be forwarded by NCCER to Pima Community College when the training is recorded in the NCCER National Registry.
Must students be entered in the NCCER National Registry to earn college credit through this program?
Yes. Pima Community College credit can only be obtained through entry into the NCCER National Registry.
Do students need a high school diploma or a GED to participate in this program?
A high school diploma or GED certificate is not essential to enroll in a PCC credit course. However, it is recommended for future career growth.
Do students need any prerequisite courses before being accepted to this program?
No.
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When does this program start?
January 1, 2007.
Can students enroll into the program at any time?
Students can begin the CTCC program during any module of the craft training program by notifying their NCCER Accredited Training Sponsor.
What is the cost per credit hour?
$50 per credit hour.
What is the cost per module?
The cost per module is based on the number of college credits assigned to the specific module. The number of credit hours varies. Some modules are as little as ¼ hour of credit, some as much as five hours.
Is financial aid available?
No, financial assistance is not available through Pima Community College for NCCER courses. However, financial assistance for these courses may be available through the student's employer. Employers may offer tuition reimbursement programs for successful completion of college credit training programs. Students should check their employer's guidelines through the Human Resources department or other designee.
If students wish to take other Pima general education, elective, or program courses, either in Tucson or via distance education, they may be eligible for federal financial aid. Questions about federal financial aid for these kinds of Pima courses can be answered by a Pima Community College advisor at vac@pima.edu or 877-768-6757.
What is "tuition reimbursement" and who qualifies?
Tuition reimbursement programs reimburse employees for tuition costs incurred for taking approved courses. Many companies have tuition reimbursement as a part of their total employee benefits package. Eligible employees should speak with a Human Resources representative from their company to determine if tuition reimbursement is available and if it can be applied toward NCCER courses taken for Pima Community College credit.
Where can students find information about course and degree options for this program?
Through NCCER's Web site at www.nccer.org or by calling National Programs at Pima Community College, 877-768-6757.
How long will it take for students to finish this program?
The length of time needed to finish the program will vary depending on the time the students have available for the coursework and the number of required courses they must take.
Where are the classes held?
Classes are held through any NCCER Accredited Training Sponsor at sites throughout the world.
What are the days and times for these classes?
Days and times for NCCER courses are determined by the NCCER Accredited Training Sponsor. Students should contact their employer or their local NCCER Accredited Training Sponsor to obtain this information.
What do centers or instructors do to become qualified for this type of instruction?
All approved NCCER Accredited Training Sponsors have been through a rigorous process in order to be accredited by NCCER. All sponsors must adhere to the NCCER Accreditation Guidelines. All craft instructors are certified upon completion of the NCCER's Instructor Certification Training Program (ICTP), a national program to ensure uniform and consistent delivery of training throughout the country.
What kind of student support services will be provided?
NCCER Accredited Training Sponsors can provide some support services relating to NCCER curricula. In addition, students may communicate with a Pima Community College advisor through the Virtual Advising Center at vac@pima.edu. Assistance can also be reached at 877-768-6757. Even online library services are available for NCCER students.
Is previous work experience in a chosen field taken into consideration?
No, not for the NCCER courses; however, students may wish to have work and training history evaluated for elective or other college credits. A student must be an enrolled student at PCC to take advantage of this opportunity.
Can students get college credit for high school craft training?
High school students participating in NCCER-sponsored training programs are encouraged to take each exam during their training. Students may apply for Pima Community College credits through NCCER. Upon fee payment and transmission of all required data, including the successful completion of all necessary challenge exams, the students will receive college credit.
Note: A high school must be a recognized training unit of an NCCER Accredited Training Sponsor.
How do students receive Pima Community College transcripts and grades?
Students may request an unofficial transcript online at www.pima.edu after
- transmission of the student's written exam from an NCCER sponsor to PCC, and
- PCC receives their application and tuition from NCCER.
To view an unofficial transcript:
- Log in to Banner Online Services.
- Type your student ID number and PIN.
- Click Login. From the Student Services and Financial Aid menu, select Student Services.
- Select Student Records to check and print your grades and unofficial transcript.
Once the students have earned Pima Community College credit, they may request an official transcript from the College Registrar's office. An official Pima Community College transcript can only be issued by Pima Community College. Students may request an official transcript through one of several ways:
Online
Online transcript requests are available through Banner Online Services. Requests will be mailed to the address you provide or are available for pickup at the District Admissions Office.
To request a transcript online, please have the following information available:
- Pima Community College Student ID
- PIN
- Valid Amex, Discover, Mastercard or Visa
In Person
Go to any admissions office and complete a transcript request form. Bring a picture ID, and pay the transcript fee at the time of your request. Rush transcript service is available only from the District Office of Admissions and Records.
By Fax
Fax the following to (520) 206-4790:
- A signed Regular Service Transcript Request Form [PDF] or a Rush Service Transcript Request Form [PDF].
- A photocopy of a picture ID
- A letter that contains your credit card number, card type, and card expiration date
- A statement authorizing us to charge the transcript fee to your card
- And an authorizing signature
By Mail
Send a signed Regular Service Transcript Request Form [PDF] or a Rush Service Transcript Request Form [PDF], along with a check or money order for the transcript fee, to:
Pima Community College
Attn: Transcripts
4905 East Broadway Blvd.
Tucson, AZ 85709-1120
Why would students need Pima Community College's services when they are already working with a local or statewide college credit program?
Students may not need Pima Community College's services. However, if they should desire a degree option not available to them at another college, they may wish to research transfer and completion of a degree at Pima Community College.
A minimum of 15 hours of study must be completed at Pima Community College to be eligible to earn a PCC degree. The credits earned through NCCER training will count towards the 15 hours. The remaining required hours may be completed elsewhere. A transcript review is an essential part of this process.
Students may also find the Craft Training for College Credit program helpful if a move to another area interrupts their progression towards a degree. The CTCC program offers maximum flexibility and portability in completing course requirements. All NCCER modules are set up on a credit-per-module basis, therefore interruption of a semester of study does not occur. Students may also select the NCCER modules that are relevant to their job.
Various distance learning methods are available through PCC for completion of general education requirements. To learn more about distance education options, contact the Virtual Advising Center at vac@pima.edu.
If students have already completed craft training modules which have been entered in the National Registry, how can they get college credit?
Students should contact their local NCCER Accredited Training Sponsor and request that the sponsor send their written exams to Pima. If the exams are no longer available, the student should make arrangements to take the exam for each module for which they desire college credit. An NCCER certified craft instructor or an NCCER master trainer must proctor the tests. Students must also complete the CTCC registration and application forms, and submit the forms and payment for $50 times the number of college credits to NCCER. Remember, students must pass the challenge exam at the 70 percent level in order to receive college credit through this program. Hence a review of the instructional modules is recommended before taking the exams.
Can general education courses be completed via the Internet? If so, is there an additional cost beyond the proposed $50 per module/per credit hour cost?
PCC's general education courses are available in a variety of distance education delivery modes, including the Internet. To determine the current cost, check the PCC Web site at www.pima.edu, or call advising at 520-206-6408.
Do students need to enroll separately in Pima's distance education courses for general education credits?
There is a separate enrollment process for Pima's distance education courses. For further information check PCC's Web page www.pima.edu or call 520-206-6408.
How do I locate an NCCER Accredited Training Sponsor in my area?
You can review the list of NCCER sponsors and locate the closest sponsor to your area by visiting the 'Where to Train' link at the NCCER Web site www.nccer.org. You may also contact NCCER customer service at 888-622-3720.
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Curriculum
What are the benefits of NCCER's Contren® Learning Series?
- Industry-recognized portable credentials
- Competency based and contains measurable objectives
- Developed by industry experts and trainers
- Modular in format and suitable for task training
- Meets or exceeds Apprenticeship, Training, Employer, and Labor Services (ATELS) requirements (formerly BAT) OF 144 classroom hours
What are the available crafts?
(link to curriculum sections)
NCCER develops construction and maintenance and pipeline curricula for more than 40 craft areas, safety training, and management education programs.
Are any crafts available online?
Yes, we have several crafts online through our Contren® Connect website. Contren Connect features include online lectures, video presentations, personalization tools, quizzes, and interactive exercises. In addition to Contren® Connect, we also offer an online Crew Leader program designed to introduce leadership skills to new crew leaders on the job site, and an introductory Construction English for the Spanish Speaker course. This course is the first of a series of courses designed to familiarize the Spanish speaking craft worker to basic construction safety and job site terminology.
Which crafts offer credentials?
NCCER maintains a nationally recognized credentialing system. Students who successfully complete the Contren® Learning Series through an Accredited Training Sponsor will receive industry-recognized credentials. These credentials are in the form of a wallet card, transcript and certificates.
Can I customize my own training program?
Yes. Each Contren® craft area is comprised of successive Craft Levels and each Craft Level is comprised of individual units of study called Modules. Modules can be treated as separate task-training units. Instructors may customize their own training programs by combining modules across different craft areas.
How is the Contren® Learning Series developed?
For each craft, a volunteer team of SMEs is assembled to review and revise the curriculum. SMEs are construction professionals that have journey-level or technician level experience. The SMEs represent construction companies and schools from around the country to ensure that Contren® remains current with industry standards.
How often is the Contren® Learning Series updated?
The majority of crafts are revised on a three to five-year cycle.
How do I purchase the Contren® Learning Series?
You may purchase the Contren® Learning Series by visiting our online catalog or call Prentice Hall at 1-800-720-3870.
Does NCCER offer any supplements?
NCCER offers a variety of complimentary product supplements. Items available include competencies and objectives, performance tasks, equipment lists, and revision maps.
How can I provide comments about the curriculum?
You may e-mail your comments to curriculum@nccer.org or submit a user feedback form.
Does NCCER give credentials for old versions of curriculum?
NCCER maintains a five year grace period for accepting previous versions of curriculum into its National Registry after a major revision has taken place. The links below provide a list of expiration dates for NCCER curricula that have been revised.
How do I receive more information on the Contren® Learning Series?
Visit our online catalog, use our online request form, download the catalog, or call NCCER customer service at 888.622.3720.
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