Supervisors_517By Amy King, Communications Manager for NCCER While it is common for new construction supervisors to go through some level of training, the training and assessments they receive are rarely consistent across the industry. As with craft positions, this lack of consistency makes it difficult for construction companies to validate a supervisor’s knowledge and skills. To help remedy this, Carolinas Associated General Contractors (AGC) teamed up with NCCER last year to evaluate NCCER’s Supervisor Assessment and align it with Carolinas AGC’s Project Super VISION training program. About 15 years ago, Carolinas AGC decided to develop its own supervisor training program. While AGC of America has offered supervisor training for many years, the national program required too many different books and modules and needed to be more focused. Given this, the chapter developed their own supervisory training program, called Project Super VISION. At first, the Project Super VISION program not only offered training for supervisors, it also offered certification. However, the chapter realized that due to liability issues, providing industry-wide certification was not something that it was in the position to do and, instead, changed it to a recognition program. The lack of an independent credentialing agency is eventually what led Carolinas AGC to collaborate with NCCER. Since NCCER offers its own Project Supervision training program, the chapter realized that if it could align NCCER’s Supervisor Assessment with its Project Super VISION curriculum, then project supervisors in Carolinas AGC’s program could receive national credentials through NCCER. A little more than two years ago, Carolinas AGC and NCCER began the process of revising the Supervisor Assessment. The first task was to evaluate Carolinas AGC’s and NCCER’s supervisor training curricula to ensure the content was similar and provided the same basic knowledge and skills. To accomplish this, Carolinas AGC brought in subject matter experts from member contractors and Central Piedmont Community College, which also offers Project Super VISION training. From there, the subject matter experts turned to the NCCER written assessment and Performance Verification. The team evaluated all of the test questions and performance tasks to ensure that they were relevant and fair. During this process, certain questions were removed and others were added to maintain consistency and relevancy across both training programs. Once the assessment questions were revised, a series of pilot tests were held to ascertain the validity of the written assessment and Performance Verification. This process ensured that tests and subsequent certification were accurate and consistent. Following this joint effort, Carolinas AGC officially endorsed NCCER’s updated Supervisor Assessment in February of 2015. The updated assessment provides an industry-recognized tool that can validate supervisors’ skills in leadership, human relations, problem solving, quality control, estimating, planning, scheduling, resource control, communication, construction documents and safety. The training prescription that participants receive after taking the assessment also sets a clear path for remediation, if needed. As the construction industry continues to see an escalating demand for skilled field supervisors, Carolinas AGC and NCCER hope that other organizations will endorse and adopt such consensus-based credentials for their supervisory staff. Cover with titleFor the rest of the story, read the Sponsor Spotlight article in NCCER’s Cornerstone magazine.  

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NCCER develops standardized construction and maintenance curricula and assessments with portable credentials. These credentials are tracked through NCCER’s National Registry which allows organizations and companies to track the qualifications of their craft professionals and/or check the qualifications of possible new hires. The National Registry also assists craft professionals by maintaining their records in a secure database.