Career Opportunities

Editor

NCCER has an immediate opening for a talented editor to play a critical role in the update and creation of construction craft training curricula for more than 75 fields.  Key areas of responsibility for this position will include:

  • Reviewing and approving all materials produced by the NCCER Product Development department

  • Editing content (including manuscripts, presentations, and data) for readability, consistency issues, style, agreement with editorial policy and Instructional System Design (ISD), and reading level

  • Working closely with in-house technical writers to ensure quality and accuracy of all external-facing materials

  • Collaborating with Managing Editor to solidify editorial processes

  • Assisting in managing contractors to ensure speed and accuracy

  • Working closely and communicating effectively with production staff, project managers and technical writers

  • Tracking product data using Smartsheet or similar web-based tracking system

  • Participation in other projects and duties based on aptitude and interest

Qualified candidates will be detail-oriented with strong editorial abilities, including grammar, punctuation and proofreading skills.  Excellent communication, reading comprehension and retention, organizational and time-management skills are essential to success in this role.  The ability to work both independently and under the direction of a supervisor in a fast-paced environment with shifting priorities is also key.

A Bachelor’s degree or higher is preferred but not required; candidates with equivalent experience will be considered.  Highly computer proficient candidates (specifically with Mac OS) are preferred.  Candidates with strong grasp or proofreaders’ marks and knowledge of the Chicago Manual of Style are preferred.  Fluency in Spanish, Russian and/or French is also a plus.

Equal Opportunity Employer. Drug Free Workplace. Excellent benefits package. Competitive salary based on qualifications and experience.

Start ASAP after selection. Position open until filled. To apply, send resume to resume@nccer.org.


Salesforce Administrator

To improve its mission to build a safe, productive and sustainable workforce of craft professionals, NCCER implements Salesforce as part of its strategic ecosystem of online learning, computer-based testing, and credentialing and certification systems. Our goal is to provide every craft professional with an intuitive and easy to use platform for learning new skills and career advancement. The Salesforce Administrator will lead the ongoing development of NCCER’s Sales Cloud and Service Cloud deployment.

Major Duties:

  1. Serve as primary system administrator for the Sales- and Service Cloud environment
  2. Provide user account maintenance, reports and dashboards, workflows and other routine tasks
  3. Work with our staff, vendors and partners to optimize the customer experience
  4. Manage Salesforce.com data feeds and other integrations with learning, testing and credentialing systems
  5. Assist in training of new users, and grow the Salesforce.com skill set across the organization
  6. Complete regular internal system audits and prepare for upgrades
  7. Coordinate the evaluation, scope and completion of new development requests
  8. Effectively act as the liaison between our users, vendors and the application development teams of other integrated systems
  9. Other duties as assigned

Qualifications:

  • Salesforce Certified Administrator
  • Minimum three years of experience as a Salesforce.com administrator
  • Sales Cloud, Service Cloud and Developer certifications preferred
  • Experience in an educational or customer service-oriented environment preferred
  • Proven ability to design and implement new processes and facilitate user adoption
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Strong understanding of Salesforce.com best practices and functionality
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements
  • A proven track record of taking stakeholder input and achieving desired technology outcomes
  • Strong background in process engineering and business process improvement
  • A demonstrated ability to understand customer experience and intuitive systems and process design

Software Skills:

  • Salesforce
  • Proficiency with Windows and Macintosh operating systems
  • Microsoft Office Suite/Office 365
  • Familiarity with Fonteva a plus
  • Familiarity with Open Assessment Technologies (OAT) TAO testing platform a plus
  • Familiarity with learning management systems a plus

This is an in-office position and is not eligible for a remote work/work from home arrangement.

Equal Opportunity Employer. Drug Free Workplace. Excellent benefits package. Competitive salary based on qualifications and experience.

Start date of January 2, 2020. Position open until filled. To apply, send resume to resume@nccer.org.


Marketing Intern

This is a part-time, paid position, and only students currently enrolled in a program are eligible to apply.

This internship is a great opportunity for a student interested in gaining work experience in a highly energetic marketing department for an international organization. As an intern, you will be expected to work quickly and efficiently in cross-functional teams and meet deadlines.

Job duties will include:

  • Assist in writing and editing copy for advertisements, articles, blogs, emails and social media
  • Organize, maintain and update marketing contact lists
  • Assist in routine website updates
  • Assist in recording monthly metrics, material inventory and packing for trade shows
  • Organize files, photos and videos
  • Research and present current industry trends
  • Archive publication tear sheets and magazine library
  • Other duties as assigned

Minimum experience/qualifications:

  • Proficient in Microsoft Office Suite (PowerPoint, Excel and Outlook)
  • Experience in Adobe Creative Cloud (Photoshop, Illustrator and InDesign) a plus
  • Experience in WordPress and website maintenance a plus
  • Knowledge of AP Style
  • Must possess excellent oral and written communications skills
  • Be detail-oriented, organized and professional with the ability to handle multiple tasks/priorities and meet deadlines
  • The employee may occasionally be required to lift and/or move up to 25 pounds
  • Dependable in attendance and performance

Start ASAP after selection. Position open until filled. To apply, send resume to resume@nccer.org.

Open Positions

  • Editor
  • SalesForce Administrator
  • Marketing Intern

About NCCER

NCCER is a not-for-profit 501(c)(3) education foundation created in 1996 as The National Center for Construction Education and Research. Through broad industry leadership and support, NCCER was created to revolutionize training for the construction industry. Under the mission of creating a safe and productive workforce, NCCER has become the standard for developing craft professionals across the US.

NCCER’s workforce development processes of accreditation, instructor certification, standardized curriculum, assessment and portable credentials and certifications are key components in the industry’s talent development efforts. In addition, to complement these processes, NCCER’s Build Your Future initiative, drives multiple campaigns to enhance industry image, career education and recruitment efforts for the industry.

NCCER is headquartered in Alachua, Florida, and is affiliated with the University of Florida's M.E. Rinker, Sr. School of Construction Management.

NCCER is an Equal Opportunity Employer and a Drug-free workplace. Salary based on qualifications and experience. Excellent benefit package.

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