Career Opportunities


Help us build the future!

At NCCER we are committed to building a safe, productive and sustainable workforce of craft professionals. We need YOU to help us meet this mission. Check out this video to learn more about NCCER, our culture and benefits of employment. 

 


Information Technology

Systems Administrator/Tech Support Specialist

Job Status: Full-time

Description

The System Administrator/Tech Support Specialist is part of a small team of dedicated individuals that support a mixed Windows and Mac OS environment, and custom web application systems that support the core activities of the business. This individual should have exceptional troubleshooting, time management, communication and customer services skills and ability to work with minimum supervision. The System Administrator/Tech Support Specialist performs a variety of functions to ensure information systems, infrastructure, and cloud services are available, reliable, secure, and stable. 

Essential Duties and Functions

  1. Provide hardware and software support for internal customers using helpdesk ticket system

  2. Install, Maintain and monitor systems and network infastructure devices, including servers, desktop computers, printers, routers, switches, firewalls, VOIP phones

  3. Monitor systems and serve as a focal point for routine support of systems

  4. Troubleshoot, diagnose and repair problems with hardware and software systems

  5. Manage and update Active Directory, Group Policy

  6. Evaluate, install, deploy, maintain and update Windows, Mac OS and Linux operating systems as well as business applications, software updates, and security patches

  7. Follow established procedures required for efficient management of the infrastructure

  8. Maintain and monitor software licensing requirements to ensure compliance

  9. Monitor systems for security risks and identify security risks

  10. Train staff on safe and proper use of hardware and software

  11. Maintain backups of critical systems and perform periodic disaster recovery validation testing

  12. Perform periodic user account validation, testing and cleanup

  13. Plan and execute small/medium infrastructure projects

  14. Occasional after-hours and weekend work when required

  15. Will perform other duties as assigned by Director of IT

Requirements

  • 2 years of relevant technical experience

  • Familiarity with cloud-based and SaaS concepts, including Office365 and Azure AD

  • Windows, Windows Server, Active Directory, VMWare 5.5/6.5, network infrastructure switches, routers, wireless, firewall, MS Office 365

  • Strong diagnostic and troubleshooting skills

  • Familiarity with Mac OS and Linux Bash shell scripting preferred

  • Familiarity with Windows batch and PowerShell scripting preferred

  • Associate degree in Information Systems, Business, Computer science or related field or equivalent knowledge/experience


Marketing

Marketing Copywriter

Job Type: Full-Time

Description

1. Compose, coordinate and/or edit the written message in all print and digital media to maintain consistency in company brand, tone and voice

  • Write messaging for campaigns and internal/external customer communications to include advertisements, articles, blogs, emails, newsletters, scripts, speeches, surveys and other publicity materials 

  • Gather all information needed to create copy 

  • Provide guidance for the communications coordinator to draft copy as needed

2. Create and facilitate correspondence for the president to include but not limited to letters, white papers and emails 

3. Conduct internal/external interviews and develop talking points, questions and scripts

  • Manage incoming interview requests in conjunction with the senior communications manager

  • Collaborate with internal/external contacts to schedule interviews and review and edit materials 

  • Work in collaboration with the video production team to write and develop scripts as needed

4. Manage externally requested articles, blogs and press releases on behalf of NCCER

  • Write, edit and proofread content to ensure it meets NCCER brand guidelines

  • Lead internal editorial review process through final approval and submission

  • Submit written communications for publication in internal/external digital and print media

5. Manage content development for NCCER’s Annual Report

  • Request content from each department as needed

  • Compile, edit and proofread 

  • Submit content to senior communications manager and marketing director for approval

  • Provide additional edits as needed to ensure copy works within design parameters  

6. All marketing team members will support the other departments within NCCER through meetings and updates

7. All marketing team members will keep themselves informed of construction and maintenance industry trends

8. Other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of NCCER employees

Requirements

  • Bachelor’s degree or higher in Journalism or Communications

  • Minimum 5 years of experience in related field, preferably from an integrated marketing agency or in-house marketing department, and previous team management experience preferred

  • Self-starter with excellent oral and written communication skills

  • Proficient in Associated Press (AP) style

  • Ability to work effectively in a multi-task, detail oriented and deadline-driven environment

  • Excellent organizational skills and proven project management ability

  • Sound decision-making, problem-solving and research skills

  • Ability to work independently and effectively with all levels of executives, management and staff

  • Creativity, initiative, organization, good judgment and the ability to express thoughts clearly and simply

  • Ability to write in different styles and tones in order to reach a variety of audiences

  • Must be proactive, positive, a team player and have a “get it done” approach

  • Dependable in attendance and performance

  • Writing portfolio will be required for consideration

Software Skills

  • Proficient in Microsoft Office suite including Microsoft PowerPoint, Word, Excel, SharePoint and Outlook 

  • Effective knowledge of social media platforms including Facebook/Instagram/Twitter 

  • Website content management experience preferred

  • Must have experience using marketing technology products to implement and track campaign performance  


Marketing Manager

Job Type: Full-Time

Description

We are looking for a Marketing Manager to join our team of hard-working professionals. The ideal candidate for this role is a creative, pro-active individual with a genuine interest in marketing and is comfortable running all aspects of marketing. As the Marketing Manager, you will be responsible for the execution of marketing campaigns. Working with internal teams and the Senior Marketing Manager, you will be responsible for managing, executing, and analyzing marketing campaigns. Qualified candidates have a minimum of 5 years of marketing experience and a bachelor's degree or higher.

Major Duties

1. Manage marketing campaign execution

  • Provide direction on campaigns, marketing materials, etc. 

  • Develop compelling campaigns that raise awareness, generate leads, and build brand awareness

  • Manage online brand presence, developing innovative ideas to drive online engagement

  • Review and communicate campaign messaging and strategy regularly with the senior Marketing and Communication managers for key initiatives

2. Develop performance indicators and benchmarks, communicate trends, and analyze unexpected variances

  • Provide regular campaign reporting and analysis and detail areas of opportunity to enhance performance against campaign/program objectives

  • Set and update campaign performance expectations for internal teams

  • Monitor KPIs to ensure planned performance expectations are met

  • Collaborate with internal teams to create landing pages and optimize user experience

  • Develop and monitor testing plans, with internal teams

3. Manage events, conferences, and trade shows by planning logistics, submitting speaking proposals, coordinating with vendors, creating event materials, and identifying marketing collateral

  • Plan and submit speaking proposals and bios for conferences in conjunction with communications and marketing coordinator

  • Assist senior managers in development of event strategies and activities

  • Collaborate with graphic designers to create event materials such as signage, banners, invitations, etc.

  • Work with marketing coordinator administrative assistant to manage marketing inventory and event shipping

4. Manage and maintain all websites for NCCER in coordination with Marketing Project Manager

  • Provide routine website updates with the marketing coordinator; design new pages as needed 

  • Work with external and internal developers and IT staff

  • Analyze metrics to optimize website performance

  • Oversee the management of the online store, including copy and image

5. Implement and maintain advertising campaigns in collaboration with marketing managers

  • Build and launch ad campaigns under the supervision of the senior marketing manager

  • Collect media kits as needed for industry and education related publications

  • Update the advertising schedule as new media buys are completed

  • Inform the senior marketing manager when ad schedule topics need to be determined or revised

6. Manage campaign development and in-house design as assigned 

  • Develop product, service, and promotional campaigns in conjunction with the senior communications and senior marketing managers

7. Support other departments within NCCER through meetings and updates as needed

8. Stay informed of construction and maintenance industry trends

9. Other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

Requirements

  • Bachelor’s Degree in Marketing, Communications or relevant field required

  • Minimum five years of experience in a related field, which may include internships

  • Strong writing and communication skills: this person is an adept writer with versatile writing skills who can adapt to our company voice, and produce a range of content in different formats

  • Hands-on experience with social media, re-targeting, SEO, landing pages, drip campaigns, and auto-responders

  • Curious to learn about the business and isn't shy to approach team members across all departments

  • Self-starter with excellent oral and written communication skills

  • Ability to work effectively in a multi-task, detail-oriented, and deadline-driven environment

  • Creativity, initiative, organization, good judgment, and the ability to express thoughts clearly and simply

  • Must be proactive, positive, a team player, and have a “get it done” approach

  • Knowledge of traditional and digital marketing, content marketing, and social media marketing 

  • Must be dependable in attendance and performance

  • Some travel may be required

Software Skills

  • Proficient in Microsoft Office suite including Microsoft PowerPoint, Word, Excel, and Outlook

  • Experience with Google marketing tools including Ads, Analytics, Tag Manager and Data Studio highly preferred

  • Contact management, website content management and/or html knowledge preferred

  • Ability to use Adobe Creative Cloud (Photoshop, Illustrator and InDesign) preferred


Outreach & Engagement

Instructor Outreach & Engagement Coordinator

Job Type: Full-Time

Description

NCCER is looking for an Instructor Outreach & Engagement Coordinator to join the Outreach & Engagement Department. This is an in-office position located in Alachua, Florida.

The Instructor Outreach & Engagement Coordinator is an innovative, energetic team player with excellent time management and communication skills who simultaneously coordinates multiple projects while maintaining project goals and consistent communication. 

Instructor Outreach & Engagement Coordinators work to support our vast network of craft instructors from various sectors of the construction education industry.  Coordinating professional development opportunities, community engagement, and learning opportunities are at the heart of this position. 

Major Duties

1. Execute department standard operating procedures 

  • Create and maintain appropriate departmental reports

  • Leverage systems (i.e. Salesforce, Smartsheets, etc.) to manage and track information and daily job tasks

2. Coordinate project activities and resource needs

  • Identify project requirements, scope, and objectives

  • Break projects into doable actions and set timeframes

3. Identify project processes and implementation to meet goals, budget, quality, and schedule 

  • Create and maintain project schedules 

  • Track and evaluate project progress

  • Perform quality control to ensure requirements are met and standards are maintained 

  • Monitor progress and maintain deadlines 

4. Provide timely updates on schedule and goal completions

5. Establish and maintain relationships with internal and external stakeholders, third parties and vendors

  • Coordinate, facilitate and document appropriate meetings  

  • Ensure communication throughout the organization and with vendors and stakeholders

6. Collaborate as part of a team to create innovative resources and communication methods

7. Regularly attend and/or host virtual meetings and presentations. This includes public speaking and presentations

8. Create, post, and interact with social media content in an online community

9. Other duties as assigned

Requirements

  • Proven experience working in the construction or education industry

  • Excellent written and verbal communication skills 

  • Solid organizational skills including attention to detail and multi-tasking 

  • Strong time management skills with the ability to prioritize workflows and meet deadlines 

  • Demonstrate self-learning capabilities, taking initiative in a fast paced/quickly changing environment 

  • Excellent analytical and problem-solving abilities 

  • Experience interacting and communicating with others daily 

  • Ability to work independently with minimal supervision and as part of a team

  • Proficient computer operation skills

  • Attention to detail and multi-tasking ability

  • Self-starter with proven ability to adapt to a fast-paced environment

  • Punctual attendance

  • Positive, outgoing team player

  • Innovative creator

  • Analytical and problem-solving abilities 

Software Skills

  • Microsoft Office Suite

  • Contact Management System (Salesforce)

  • Content creation software (Lucid press)

  • Virtual Meeting (Teams, Zoom, etc.)

Educational Requirements

  • Associates degree is required

  • Background in education is strongly preferred


Product Development

Editor

Job Type: Full-Time

Description

NCCER is looking for an Editor that is used to a fast-paced working environment and desires to join a growing, fun team comprised of passionate individuals focused on producing the best construction education materials. 

The Editor will effectively collaborate with technical writers, project managers, and desktop publishing specialists to review, approve, and maintain training products according to NCCER production standards and industry expectations, while maintaining deadlines.

You will need to work on multiple simultaneous projects. You will work under tight deadlines with minimal supervision in a fast-paced, dynamic environment where quality, creativity, and accountability are tradition. 

Major Job Duties 

1. Reviews and approves all materials for print and digital products within the product development department 

2. Edits content (including manuscripts, presentations, digital courses, and data) for readability, consistency issues, style, agreement with editorial policy and ISD (Instructional System Design), and reading level

  • Verifies facts, dates, and statistics within materials to ensure accuracy

  • Reviews manuscripts for mechanical errors, readability, consistency issues, style, agreement with editorial policy, and reading level

  • Uses Microsoft PowerPoint to edit and finalize PPT presentations

  • Uses Microsoft Word styles to prepare manuscript for XML process

  • Uses Microsoft Excel and/or Exam Studio to edit and assist in the production of exams

3. Works closely and communicates effectively with in-house technical writers to ensure quality and efficiency of all materials that are external facing

4. Collaborates with Managing Editor to solidify editorial processes

5. Utilizes Smartsheet to update project status and maintain efficient workflows by ensuring that accurate data is represented. 

6. Participates in other projects and duties based on aptitude and interest

7. Other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

Requirements

  • Undergraduate degree or equivalent experience

  • Professionalism

  • Computer proficiency (Familiarity with Mac OS preferred)

  • Editorial abilities, including grammar, punctuation, and proofreading skills 

  • Possess excellent communication, reading comprehension and retention, organizational, and time-management skills

  • Ability to work: (a) both independently and under the direction of a supervisor, (b) well with others, and (c) well under pressure

  • Handle shifting departmental priorities and deadlines

  • Multitask and shift easily between concurrent projects

  • Facility with proofreader’s marks and knowledge of Chicago Manual of Style preferred

Software Skills

  • Proficiency in word-processing, presentations, and spreadsheets (i.e., Microsoft Office Suite)

  • Basic knowledge of desktop publishing software (i.e., Adobe Creative Suite) 

  • Proficiency with basic XML tags is a plus, but not required


    Instructional Designer

    Job Type: Full-Time

    Description

    As a Learning Specialist/Instructional Designer at the National Center for Construction Education and Research (NCCER), you will blend the best of creativity, connection, and research-based methodology to craft impactful learning experiences. You will dig into rich curriculum and work with a team of technical and learning experts to design meaningful and engaging courses. Your goal is to answer this question: what can we achieve in multiple learning modalities that serve our learners in new and effective ways? 

    Major Job Duties

    Learning design artist: You will collaborate with technical instructors and SMEs to assess the learner needs in each course. You will design the overall narrative arc, rhythms, and patterns of the course that support learner engagement and success. You leverage numerous tools to create a rich learning experience that fits into the NCCER ecosystem.

    You will share your vision with SMEs, technical writers, videographers, and contractor partners to see that each part of the development team designs towards the same goal

    Differentiator: In this role, you are an expert elicitor and illuminator – you have a thousand and one ways to get at the heart of a learning objective or performance task requirement through conversation with technical experts. You can cut the “must know” from the “nice to know” in order to prioritize the right development effort in the course.

    Content Developer: You are the person who builds the digital content and courses. Using tools such as Camtasia, Adobe Suite, Articulate Storyline or Rise, or game authoring tools, you create eLearning assets. Work with contractors will be a regular part of your role; the ability to set clear expectations and articulate the design vision “in their language” will prove a useful skill set. This role also builds courses into an LMS system.

    Evaluator: You are data conscious and outcome driven. You are responsible for evaluating the performance of courses, course elements, and making recommendations for iterative improvement. Data will come from a variety of systems and tools. You will prepare course review reports in collaboration with cross-team members.

    Instructor Trainer: After you’ve built an incredible course, training instructors to teach in person or online is key part of ensuring the learning experience is fantastic. You may train instructors directly, create facilitator guides, or assist in implementation to ensure smooth delivery of new courses.

    Requirements

    We do not expect applicants to check off every box! If you fit some of the qualifications below and are eager to learn and grow, please apply. We want to talk with you to see if it is a good fit.

    • BS or MA degree in instructional design, educational technology, or education OR

    • 3 + years' experience in teaching /training design and delivery

    • Background in education, adult learning, game design, training development, design or delivery

    • In-depth knowledge of learning theories and instructional design models, including online and print applications

    • Strong lesson and curriculum planning skills

    • Ability to write effective copy, instructional text, audio scripts/video scripts

    • Experience with simulation and 3D training environments as a learning tool

    • Strong background in UX design and storyboarding

    • Experience with authoring/ design tools including Adobe, Storyline or Captivate

    • Experience with Learning Management Systems

    • Excited, passionate, proactive and self-motivated with an enthusiasm for learning

    • Ability to learn and adapt to new technologies

    • Excellent verbal and written communication skills

    • Exceptional research and time management skills


      Project Manager

      Job Type: Full-Time

      Description

      NCCER has an open position for a hardworking, motivated project manager to join our Product Development team. Project Managers are a critical to our success as they work to scope, design, deliver, and manage hundreds of craft training products focused on building a safe, productive, and sustainable workforce of craft professionals. 

      As part of our fast-paced team, the Project Manager will create and manage product development schedules, from concept to delivery. The project manager will ensure that all product development initiatives are accurately coordinated with a cross-functional team of technical writers, subject matter experts, editorial, digital learning, testing, and production teams. 

      The Project Manager also serves as the ringleader of the program for our subject matter expert committees, who work closely with NCCER to identify the appropriate types and levels of training to include in our program. 

      The Project Manager will monitor customer feedback, analyze data trends, and partner with our sales and workforce development teams to define revision strategies to continuously improve NCCER’s training programs. 

      A successful Project Manager is a self-starter, has strong initiative, and can effectively prioritize while leading multiple projects across two or more craft training programs, each of which will include a range of print and digital offerings, including video, simulations, and more. 

      You will need to demonstrate topnotch influence and collaboration skills to gain agreement with industry leaders who serve as subject matter expects and drive complex projects that will result in effective, efficient, and high-quality craft training programs. You’ll work under tight deadlines with minimal supervision in a fast-paced, dynamic environment where quality, creativity, and accountability are tradition.

      Requirements

      • Associate degree or higher or minimum five years’ work experience as project manager

      • Proactive, positive team player and leader

      • Proven experience in project management on projects of similar scope and scale

      • Ability to stay composed while working efficiently under deadline with numerous projects on hand

      • Strong productivity software skills, including the Microsoft Office suite, Smartsheet or other project management tools 

      • Excellent project management software skills, such as Smartsheet or other project management tools 

      • Experience with desktop publishing software (i.e., Adobe Creative Suite or Creative Cloud), learning management systems (Moodle, Canvas), content management (XML) and reporting tools (PowerBI, Tableau) a plus

      Physical Demands and Working Conditions

      • Some travel may be required

      • Works in an indoor office environment with moderate noise level

      • The employee may occasionally be required to lift and/or move up to 25 pounds

      • Specific vision abilities required by this job include close vision and distance vision

      • The employee is regularly required to sit, talk and hear

      • The employee is frequently required to use hands and fingers to grab, pull, grip, lift and reach with hands and arms

      • The employee is frequently required to use a computer

      • The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl

      Software Skills

      • Proficiency in word-processing, presentations and spreadsheets (i.e. Microsoft Office Suite); and miscellaneous Windows-based applications

      • Knowledge of basic database design (i.e. Microsoft Access) 

      • Desktop publishing software (i.e. Adobe Creative Suite or Creative Cloud) is a plus


        Technical Video Writer

        Job Type: Full-Time, Fully Remote (Remote Worker)

        Description

        As a Technical Video Writer at the National Center for Construction Education and Research (NCCER), you will oversee the story and learning design behind educational video content. Your vision and expertise elevate video content from dry lecture to part of a memorable learning experience. You can envision multiple paths to success given time and budget constraints. You quickly build rapport, incorporate stakeholder input, and easily communicate your vision to gain the support of others to help execute.

        Major Duties

        • Storyboarding and scripting: You understand the art, design, and emotion behind telling a good story and facilitating learning. You will design each video for content, and visual efficacy. You will work closely with technical writers and SMEs to gather the details that matter. You will leverage the right tools to help NCCER grow its online learning portfolio on a scale. You will get to know the audience of learners while remaining outcome -focused with your content design and delivery.

        • Video design strategy: You assess the message and the medium to achieve impactful results. While you will not determine the design of the entire course, you will collaborate with other learning design specialists and make recommendations to ensure that the video elements of the course lay the foundation upon which other activities build meaningfully. You will determine the tone, look, and feel of the video elements. You will be responsible for documenting guidelines and best practices to increase the capabilities within the team and ensure consistency across a wide portfolio of projects.

        • Producer: Coordinating the video production process takes organization, attention to detail, collaboration, and leadership. You will have roles in preproduction, production, and postproduction. You will be a key member of pre-recording kickoff meetings with instructional designers, technical writers, video team members, subject matter experts and on-screen talent. You will be responsible for understanding learning goals, storyboarding, and scripting, developing shot lists, identifying graphics and b-roll needs, sourcing graphics and b-roll, directing on-site film work, and some editing. You will receive and manage feedback around video elements. You will lead QA/QC around the technical content of the videos.

        • Director on shoots: On shoots you will put on your coaching hat and stand ready with your shot list. First, you will be responsible for getting the best performance possible out of on-screen talent. This may include walking through warm-up exercises, helping them relax, vocal coaching, gesture and body coaching and cheerleading when retakes stack up. You recognize when the talent or video crew needs a break, and when to push to wrap up. You are responsible for ensuring that all the required shots are captured and that the content is delivered accurately and effectively. You may be supported by technical writers who can lend expertise regarding specific language requirements.

        Requirements

        We do not expect applicants to check off every box! If you fit some of the qualifications below and are eager to learn and grow, please apply. We want to talk with you to see if it is a good fit.

        • BS, BA, MS, or MA degree

        • 3 + years of experience in teaching /training design and delivery, video production, or technical writing

        • Background in education, adult learning, video production, training development, design or delivery

        • Command of adult learning principles and /or video engagement

        • Familiarity with story design, effective lesson design

        • Aesthetic and creative skills to generate ideas based on content and learner needs

        • Ability to write effective copy, instructional text, audio scripts/video scripts

        • High EQ

        • Leadership, coaching and collaboration skills to supervise and manage cross team members and on-screen talent

        • Analytical and decision-making skills to make business judgments

        • Excited, passionate, proactive and self-motivated with an enthusiasm for learning

        • Ability to learn and adapt to new technologies

        • Excellent verbal and written communication skills

        • Exceptional research and time management skills

        What you will not do

        In this role, you are not expected to be a(n):

        • Camera operator: The person operating the camera equipment on site; also primarily responsible for rough editing. While a functional knowledge of camera equipment, lighting, and effects is helpful, you will not be the one operating the equipment.

        • Instructional Designer: The person who determines the overall design of courses and builds out digital content for courses. This person is responsible for the upload of course elements into the learning management system (LMS).


        Technical Writer

        Job Type: Full-Time

        Description

        The technical writer at NCCER plays a key role in our fast-moving Product Development team. This position researches, writes, and revises digital and print educational materials by collaborating closely with construction industry leaders, educational specialists, and staff experts. Some of the materials produced by the technical writer include performance-based training guides, test questions, eTextbooks, storyboards for video and self-guided learning products, and instructional resources. 

        NCCER's technical writers work closely with a great team of writers, editors, designers, and production specialists to create educational materials published by Pearson, one of the world's largest producers of digital and print learning products. As an NCCER technical writer, your work will be used around the world to train construction craft professionals at high schools, vocational schools, colleges, and construction training centers.

        Requirements

        • Bachelor’s degree or higher in Journalism, English, or Communications. Related experience is considered. 

        • Ability to travel occasionally.

        • Hands-on experience with Adobe PDF and Microsoft Office/365 products, especially Word, Excel, SharePoint, and OneDrive. Knowledge of Smartsheet is also helpful. 

        • Ability to work independently and prioritize work.

        Desired Skills

        • Experience writing educational, training, or service-related materials. Knowledge of the construction or maintenance industry is a plus.

        • Ability to write and revise technical information based on review meetings with Subject Matter Experts.

        • Ability to work under pressure in a deadline-driven environment.

        • Ability to work on multiple projects at one time.

        • Detail oriented with excellent communication and organizational skills.

        • A passion to learn and to help others learn.

        • A strong desire to produce high-quality work.

        • Microsoft Office/365, including SharePoint and OneDrive

        • Experience with Smartsheet preferred

        • Experience with Digital Asset Management systems preferred

        • Experience with Adobe Creative Suite is a plus (emphasis on Illustrator, Photoshop and Acrobat)


        Test Development

        Test Operations Manager

        Job Status: Full-time

        Description

        NCCER is seeking experienced individuals who can direct the operations of the Test Development Department and provide efficient and effective project management leadership. The Test Operations Manager will be responsible for all the major systems, processes, and activities that are required to execute the Test Development Department’s goals and initiatives. The Test Operations Manager will be critical for creating and managing short-term and long-term project schedules, collaborating with internal team members, communicating with external customers (e.g., subject matter experts), managing item banks and test content resources, working with our registry and billing systems, and setting up and facilitating item development and standard setting workshops.

        Major Duties

        1. Management of item banks and test content resources

        • Importing items

        • Creating forms

        • Managing resources (i.e., images)

        • Running reports for item bank statuses and content domain depth

        2. Publishing tests in our test administration platforms

        3. Setting up billing and registry for tests

        4. Handling requests for test administration accommodations

        5. Processing reports for test administration irregularities and test item security issues

        6. Monitoring and handling questions, requests, and issues in a customer relationship management (CRM) application

        7. Setting up, facilitating, and supporting virtual and in-person item development and standard setting workshops

        8. Project management

        • Developing short-term and long-term project schedules

        • Monitoring project schedules 

        • Working with internal team members to plan and prioritize project-related activities that may include several departments

        9. Communicating with external subject matters experts to solicit participation in test development-related activities

        Qualifications

        • Knowledge and experience that allows for the ability to successfully execute the major duties listed above

        • Familiarity with project management concepts (e.g., float), methods (e.g., agile or critical path method), and visualizations (e.g., Gantt chart)

        • Skills to work with a wide range of applications (e.g., item banking systems, CRMs, and project management)

        • High level of detail-orientation

        • Excellent time management skills

        • Excellent project management skills

        • Ability to communicate concepts, plans, systems, and processes clearly and professionally with internal team members, external customers, and subject matter experts

        • Ability to persuade and negotiate with others to achieve department goals

        Software Skills

        • Microsoft Office 365 (Word, Outlook, Excel, Teams, and PowerBI)

        • Familiarity with Jira and Confluence applications

        • Familiarity with project management applications


        Video Production

        Video Editor and Graphics Specialist

        Job Status: Full-time

        Description

        Under the direction of the Video Production Manager, this position’s primary roles revolve around video editing, production of animated media, and creation of graphics. Other tasks required may include writing, producing, and shooting video content for NCCER in a studio environment or off-site location as needed. This position will also work directly with NCCER’s Marketing department for motion graphics projects and video production. 

        Work directly with both the NCCER video and marketing departments for all video and animation needs

        • Pre-production - Generate ideas, write scripts, put together schedules and shot lists, organize shoots, and coordinate with talent

        • Production - Operate camera and audio equipment, set-up lighting for shoots, and direct talent

        • Post-production – Download and manage footage and edit projects

        • Manage and care for and manage NCCER’s video production equipment

        • Manage studio space and keep up-to-date inventory of production equipment and needed equipment or software

        • Travel to off-site video projects as needed independently or with a team

        • Work effectively and represent NCCER professionally, independently, without direct supervision from Video Production Manager on-location or in-studio on shoots. Conduct interviews and gather all necessary b-roll, interviews, and information

        • Assist in video archive management and organization

        • Other duties as assigned, as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

        Qualifications 

        • Bachelor’s Degree in Video Production, Radio/TV, Film, Art Direction, Graphic Design, Motion Graphics, or related fields plus a minimum of one (1) year relevant work experience or four (4) years relevant work experience. Television experience preferred but not required

        • A collaborative mindset and ability to work with varying and changing needs

        • Ability to work effectively in a multi-task, detail oriented, and deadline-driven environment with minimal or no supervision

        • Strong oral and written communication skills

        • Understanding of broadcast and digital distribution best practices including technical aspects of production

        • Comfortable working under pressure with tight deadlines

        Software Skills

        • Experience and proficiency with Adobe After Effects, Premiere Pro or DaVinci Resolve, Illustrator, InDesign, Photoshop, Final Cut Pro, QuickTime, Soundtrack Pro, Compressor, Mac OSX, Macromedia Director Flash, and other media management tools

        • 4+ years’ experience with motion graphics film/video production house, agency, or in-house environment

        • Proficient in Microsoft Office suite including Microsoft Word, Excel, SharePoint, and Outlook

        • Preferred but not required: Proficiency with 3D modeling/motion design programs such as Cinema 4D, Maya or similar

        Motion Graphics Requirements

        • Creation of motion graphics assets for video such as title cards, lower thirds, and end cards

        • Conception and execution of motion graphics animation-based projects

        • Animation of design assets

        • Provide creative vision to the editing process, bringing your own style to create beautifully composed work

        • Organize and maintain video files, including following best practices for version control, naming conventions, and organization of graphic files

        • Take an initial concept to the next level with motion graphics and animations, including 2D and 3D animations

        • History of telling compelling stories through animating creative assets and visual interactions

        • Maintain and troubleshoot animation programs


        Video Production Specialist

        Job Status: Full-time

        Description

        Under the direction of the Video Production Manager, fulfill all required roles for video production to include writing, producing, shooting, and editing audio-video content for NCCER in a studio environment or off-site locations.

        Areas of Responsibility

        •  Pre-production—Pitch ideas, write scripts, put together schedules and shot lists, organize shoots, and coordinate with talent

        • Production— Operate camera and audio equipment, set-up lighting for shoots, and direct talent

        • Post-production—Download and manage footage and edit projects

        • Care for and manage NCCER’s video production equipment

        • Manage studio space and keep up-to-date inventory of production equipment and needed equipment or software

        • Travel to off-site video projects as needed independently or with a team

        • Work effectively and represent NCCER professionally, independently, without direct supervision from Video Production Manager on-location or in-studio on shoots

        • Conduct interviews and gather all necessary b-roll, interviews, and information

        • Assist in video archive management and organization

        • Other duties as assigned, as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee

        Qualifications

        • Knowledge and experience that allows for the ability to successfully execute the major duties listed above

        • Familiarity with project management concepts (e.g., float), methods (e.g., agile or critical path method), and visualizations (e.g., Gantt chart)

        • Skills to work with a wide range of applications (e.g., item banking systems, CRMs, and project management)

        • High level of detail-orientation

        • Excellent time management skills

        • Excellent project management skills

        • Ability to communicate concepts, plans, systems, and processes clearly and professionally with internal team members, external customers, and subject matter experts

        • Ability to persuade and negotiate with others to achieve department goals

        Requirements

        • Bachelor’s Degree in Video Production, Radio/Television, Film, or related field plus a minimum of one (1) year relevant work experience or four (4) years relevant work experience. Television experience preferred but not required.

        • A collaborative mindset and ability to work with varying and changing needs

        • Ability to work effectively in a multi-task, detail oriented, and deadline-driven environment

        • Ability to work collaboratively as well as independently on projects

        • Strong oral and written communication skills


        More Info:

        • NCCER is an Equal Opportunity Employer and a drug-free workplace.
        • Salaries are based on qualifications and experience.
        • Excellent benefits package including Health/Vision/Dental and 401K with employer matching.
        • Start ASAP after selection.
        • Positions open until filled.