Test System Coordinator
NCCER has an immediate opening for a Test System Coordinator. This individual will provide technical and customer support for all NCCER programs and systems. Critical aspects of the position include delivering training webinars regarding NCCER systems, overseeing “bug tracking” for the NCCER testing system, providing regular technical input to facilitate the development and continued improvement of the NCCER testing system, training NCCER staff on the NCCER testing system, troubleshooting technical issues with the NCCER testing system, compiling and maintaining departmental metrics, and providing administrative support to managers, department director and Chief Operating Officer, as needed. As the NCCER testing system is still under development, there will be future duties associated with the testing system that may not yet be defined.
The ideal candidate for this position would possess excellent skills in the following areas:
- Customer service
- Attention to detail
- Time management
- Interpersonal and professional communication skills (written and verbal)
- Ability to multi-task and effectively prioritize
- Ability to work independently and to work effectively with all levels of executives, management and staff
- Ability to learn quickly in a fast-paced, deadline-driven environment
Proficiency in word-processing and data analysis are necessary for this position. Experience with Microsoft Office Suite and general web navigation is required. Candidates with some experience working with Adobe LiveCycle Designer and/or Adobe Acrobat Professional software are preferred.
Equal opportunity employer. Drug-free workplace. Excellent benefit package. Competitive salary based on qualifications and experience.
Start ASAP after selection. Position open until filled.