Career Opportunities

Department:                Workforce Development
Position Title:  
           Senior Manager, Workforce Development
Reports To:
                  Workforce Development Director
                         Exempt, Full time

Major Duties:              

  1. Coordinate with NCCER sponsors, NCCER Association Partners and industry related organizations to promote and facilitate relationships with all potential training organizations on the use of NCCER programs
    • Respond to and follow up curriculum and accreditation inquiries using appropriate methods
    • Facilitate the development of profitable business and sustainable relationships
  2. Maintain and develop existing and new customers through appropriate propositions and ethical methods to optimize quality of service, business growth, and customer satisfaction
    • Plan and prioritize customer/prospect contact sales activities to achieve targeted business aims.
    • Plan and manage business portfolio/territory/business according to a targeted market development strategy
    • Use customer and prospect contact activities tools and systems, and update relevant information held in these systems
  3. Serve as liaison with trainers, instructors, and administrators at the federal, state, and local levels to promote and facilitate the use of NCCER programs
    • Serve as staff liaison to appropriate groups, partners, and committees
    • Serve as staff liaison to Pearson Executive Directors
  4. Assist in the formulation of sales and marketing strategy for the organization to include:
    • distribution channel analysis and development
    • partnerships assessment and development
    • marketing, advertising, promotion, and tradeshow/exposition planning
    • provide input from the markets regarding NCCER training and assessment programs, products, services, and promotional materials
  5. Travel to, attend and present at external and internal customer meetings, conferences and internal company functions necessary to fulfill duties and aid business development
  6. Plan/carry out/support local marketing activities to agreed budgets and timescales, and integrate sales efforts with other organized marketing activities – product launches, promotions, advertising, tradeshows/expositions, and telemarketing
  7. Monitor and report on state of the potential(?) market, competitor activities and provide relevant reports and information
  8. Attend training to develop relevant knowledge, techniques, and skills
  9. Execute the responsibilities of an organization senior manager according to lawful and ethical standards
  10. Other duties as assigned; as this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee


  • Baccalaureate degree in a related field, experience and/or extensive knowledge of the marketplace and 2 years’ experience in industry-related workforce development preferred.
  • Excellent oral and written communications and presentation skills
  • Detail oriented
  • Organized
  • Professional
  • Ability to handle multiple tasks/priorities and meet deadlines.
  • Ability to work effectively with all levels of executives, management and staff is essential.
  • Advanced degree is desirable.

Physical Demands And Working Conditions:

  • Works in an indoor office environment with moderate noise level
  • The employee may occasionally be required to lift and/or move up to 40 pounds
  • Specific vision abilities required by this job include close vision and distance vision
  • The employee is regularly required to sit, talk and hear
  • The employee is frequently required to use hands and fingers to grab, pull, grip, lift and reach with hands and arms
  • The employee is frequently required to use a computer
  • The employee is occasionally required to stand, walk, climb or balance and stoop, kneel, crouch, or crawl

Software Skills:
Extensive computer experience in Microsoft Word, Excel, PowerPoint, and Access.


NCCER is a not-for-profit 501(c)(3) education foundation created in 1996 as The National Center for Construction Education and Research. Through broad industry leadership and support, NCCER was created to revolutionize training for the construction industry. Under the mission of creating a safe and productive workforce, NCCER has become the standard for developing craft professionals across the US.

NCCER’s workforce development processes of accreditation, instructor certification, standardized curriculum, assessment and portable credentials and certifications are key components in the industry’s talent development efforts. In addition, to complement these processes, NCCER’s Build Your Future initiative, drives multiple campaigns to enhance industry image, career education and recruitment efforts for the industry.

NCCER is headquartered in Alachua, Florida, and is affiliated with the University of Florida's M.E. Rinker, Sr. School of Construction Management.

NCCER is an Equal Opportunity Employer and a Drug-free workplace. Salary based on qualifications and experience. Excellent benefit package.

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