National Center for Construction Education & Research
Work gets done most efficiently if workers are divided into crews with a common purpose. When a crew is formed to tackle a particular job, one person is appointed the leader. This person is usually an experienced craftworker who has demonstrated leadership qualities. To become an effective leader, it helps if a trainee has natural leadership qualities, but there are specific job skills that each craftworker must learn in order to do the job well.
This module will teach the skills needed to be an effective leader, including the ability to communicate effectively, provide direction to a crew and effectively plan and schedule the work of a crew.
In addition to our standard instructor requirements, instructors must achieve the following education, training and experience requirements:
While this module has been designed to assist the recently promoted crew leader, it is beneficial for anyone in management. The course covers basic leadership skills and explains different leadership styles, communication, delegating, and problem solving. Job-site safety and the crew leader’s role in safety are also discussed. This edition goes into detail on project planning, scheduling, and estimating with new performance tasks to assist the learning process.
Subject Matter Experts (SMEs) are a vital part of NCCER's Curriculum development process. SMEs are construction and maintenance professionals who have journey-level experience and have experience teaching their trades to others. Click below to view a list of SMEs who contributed to the development of this series.
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Below is a list of subject matter experts for this craft: